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Consumer Protection Issues
And if you run into a dangerous or questionable product, please don't hesitate to report it to the manufacturer and also to the U.S. Consumer Product Safety Commission. Your feedback helps the CPSC keep unsafe products off the shelves. Cosco, Inc. and Safety 1st, Inc. Fined for Failure to Report Product Defects (April 2001): The U.S. Consumer Product Safety Commission announced that Cosco, Inc. and Safety 1st have agreed to pay $1.75 million in fines for their failure to report product defects that caused serious injury and deaths to children. Both companies are subsidiaries of Dorel U.S.A., Inc., of Columbus, Ind, and both companies have been penalized in the past for failure to comply with reporting requirements. Keep Yourself Informed about FDA warnings: U.S. Food and Drug Administration warnings about food do not always translate into food being pulled from grocery shelves or warnings being placed next to the products. For example, the FDA has issued a warning about mercury levels in four types of fish, and how it might affect unborn children, pregnant or nursing mothers, or small children -- but grocery stores still sell these products without a warning. Our suggestion? Bookmark a selection of the organizations, and visit them often. See our Food Pollution page for more. Contact the manufacturers about faulty products. Never be afraid or reluctant to contact manufacturers if you’re unsatisfied with a product. In most cases, they’ll be happy to help you, either by replacing the product or by giving you a refund. Many manufacturers will even go a step farther and also send you coupons or discounts on your next purchase. And, if it’s a safety issue, chances are excellent they’ll be happy you called, because your warning may help them protect other children. See this page for help in contacting the manufacturers.Sometimes, however, manufacturers do not do what's best for children, and so it's often a good idea to report dangerous or questionable products to the U.S. Consumer Product Safety Commission. Your feedback helps the CPSC keep unsafe products off the shelves.
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